How you pay

You pay for Wopro services online by card or with your bank's payment button. Payments are processed by two licensed payment gateways, Comgate and GoPay.

Card payment

We accept VISA, Mastercard and Maestro cards. You can also pay with Apple Pay or Google Pay.

  1. You choose to pay by card and we take you to the secure page of the payment gateway.
  2. You enter your card details, or pay with a card saved in Apple Pay or Google Pay.
  3. You confirm the payment with your bank, usually in its mobile app.
  4. The gateway takes you back to Wopro and the service is activated straight away.
How card payment works

Online bank payment

A quick transfer straight from your internet banking, with no account number to copy.

  1. You choose to pay by transfer and pick your bank from the list.
  2. You sign in to your internet banking, where a filled in payment order is waiting.
  3. You just check the order and confirm it. There is no amount or reference to copy.
  4. Once paid, your bank takes you back to Wopro.

If your bank is not on the list, choose other banks and pay by ordinary transfer. The payment may then take until the next working day to arrive.

How bank transfer works

Why we have two payment gateways

Payments are processed by the Comgate and GoPay gateways. If one of them goes down or is under maintenance, we switch payments to the other so you can still pay. Nothing changes for you, only the gateway page may look different.

Security

You only enter your card details on the secure page of the payment gateway over an encrypted connection, and we never see them. Comgate, a.s. is a licensed payment institution supervised by the Czech National Bank, and GoPay is a licensed payment institution too.

Recurring payments

For subscriptions the gateway stores your card securely and charges the payment itself at the end of each period. You can cancel a recurring payment at any time in the service settings.

Details in the terms and conditions

Delivery

We never send anything by post. All Wopro services are online and are activated as soon as the payment gateway confirms your payment.

Payment questions and complaints

If you have a question or a complaint about a payment, please contact us first. If it concerns the payment process in the gateway itself, you can also contact the gateway operator.

Operator of Wopro services Websprofiky s.r.o. Nové sady 988/2, 602 00 Brno
Email: [email protected]
Phone: +420 910 926 999
Comgate payment gateway Comgate, a.s. Gočárova třída 1754/48b, Hradec Králové
Email: [email protected]
Phone: +420 228 224 267
Web: comgate.eu
GoPay payment gateway GoPay Senovážné nám. 1736, 370 01 České Budějovice
Email: [email protected]
Phone: +420 387 685 123
Web: gopay.com